Volunteer

Thank you for your interest in serving MsC WORLDWIDE by volunteering.

This event couldn’t exist without volunteers! There are several types of volunteer pools to fill with an all encompassing application which can be accessed below.

The Master/slave Conference WORLDWIDE prides itself in welcoming and fostering the growth of new volunteers, presenters, vendors, etc. To that end, each class, panel or event will have both an experienced and a newer moderator working together.  So, if you are a newbie and nervous, you will be set up for success!

Click titles below for position description

Event Moderator

You will have the responsibility of ensuring a smooth experience for both attendees and presenters. Moderators are needed for every point of live engagement including classes, panels, vendor faire, socials, discussion groups, etc.  Responsibilities may include, but are not limited to, the following:

  • Monitor the chat window, post announcements and provide assistance where needed.
  • Call on and lower raised hands during open sharing.
  • Monitor room for disruptive behavior and stop peoples’ videos if needed.
  • Mute/unmute participants as needed.
  • Close and reopen rooms when necessary.
  • Arrive 15 minutes before and stay 15 minutes after each class being moderated.
  • Share pre-made slides before meeting, during breaks, and manage slide shows for presenters if requested.
  • Share vendor slides and direct attendees to their websites.
  • Be prepared to take over as primary moderator in the event of technical difficulties.
ASL Interpreter:
  • Provide simultaneous American Sign Language interpreting during events.
  • Candidly discuss your qualifications and level of comfort serving in different  spaces such as open socials, structured classes, and large panels with the Accessibility Lead.
Tech Support

You will be responsible for providing technical support for our tech stack as necessary which may include: 

  • Work with Community Support team to assist attendees who are having technical difficulties.
  • Work with the Technical and Production Directors to set up and maintain various services in our tech stack such as Zoom, Sched.com, Discord, etc.
  • Assist the Technical Director by creating beginner-friendly documentation to help our attendees navigate the features of the event.
Community Support

You will work closely with the Community Support Lead in welcoming and providing support to attendees as needed which may include the following:

  • Monitoring and responding to emails.
  • Welcome attendees and respond to questions via Discord during scheduled support shifts before, during, and after the conference.
  • Offer help to those joining the live Zoom support room during scheduled shifts over the course of the conference. 
  • Be familiar with all staff position responsibilities and overall event structure to answer questions personally or efficiently direct attendees to the staff members best suited to assist them.

Support is needed 24/7 so night owls, and applicants from around the world are encouraged to apply.

Due to the training involved, volunteers must commit to a minimum of 6 hours (part-time) or 12 hours (full-time) during the live event itself 4 day event, in addition to some meetings, trainings, and responsibilities in the months prior.

Thank you again for your willingness to do service for the community. You can reach the Volunteer Coordinator any time using the contact form here.