Volunteer
In addition to nourishing the most earnest of service hearts, working with MsC Worldwide has a number of additional benefits:
- Make connections with presenters and attendees from all over the world while helping to facilitate superlative educational experiences.
- Work with an amazing, enthusiastic, and supportive team passionate about providing unparalleled support to our staff, presenters, and attendees.
- If you are an educator, or interested in being one, it’s a great opportunity to get a behind the scenes look at how some of the greatest presenters in the world approach things.
- Learn from experienced organizers what it takes to put on a production of this scale.
- Receive on-the-job training from seasoned pros in facilitating, support, and high polish multi-platform event management.
Click titles below for position description
Tech Support
You will be responsible for providing technical support for our tech stack as necessary which may include:
- Work with Community Support team to assist attendees who are having technical difficulties.
- Work with the Technical and Production Directors to set up and maintain various services in our tech stack such as Zoom, Sched.com, Discord, etc.
- Assist the Technical Director by creating beginner-friendly documentation to help our attendees navigate the features of the event.
Community Support
You will work closely with the Community Support Lead in welcoming and providing support to attendees as needed which may include the following:
- Welcome attendees and respond to questions via Discord during scheduled support shifts before, during, and after the conference.
- Offer help to those joining the live Zoom support room during scheduled shifts over the course of the conference.
- Be familiar with all staff position responsibilities and overall event structure to answer questions personally or efficiently direct attendees to the staff members best suited to assist them.
Support is needed 24/7 so night owls, and applicants from around the world are encouraged to apply.
Event Moderator
You will have the responsibility of ensuring a smooth experience for both attendees and presenters. Moderators are needed for every point of live engagement including classes, panels, socials, discussion groups, etc. Responsibilities may include, but are not limited to, the following:
- Monitor the chat window, post announcements and provide assistance where needed.
- Call on and lower raised hands during open sharing.
- Monitor room for disruptive behavior and stop peoples’ videos if needed.
- Mute/unmute participants as needed.
- Close and reopen rooms when necessary.
- Arrive 20 minutes before and stay 15 minutes after each class being moderated.
- Share pre-made slides before meeting, during breaks, and manage slide shows for presenters if requested.
- Be prepared to take over as primary moderator in the event of technical difficulties.
Social Media Street Team
Candidates should be very active with at least one or two platforms such as Facebook, Fetlife, Instagram, TikTok, Discord, and have a passion for engaging interactively with the community this way.
ASL Interpreter
- Provide simultaneous American Sign Language interpreting during events.
- Candidly discuss your qualifications and level of comfort serving in different spaces such as open socials, structured classes, and large panels with the Accessibility Lead.
In addition to shifts during the event, volunteer positions do involve some responsibilities including onboarding and meetings in the days and weeks prior.
Thank you again for your willingness to do service for the community. Click on the link below to learn more!